Shipping & Returns

Shipping Policy for Digital Products

A Note on Usage

Please note that this is a digital product delivered via instant download. Due to the nature of digital products, refunds cannot be issued.

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Shipping Policy for other products

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At Artivers, we are committed to providing a seamless shopping experience. Our products are created using Printify’s print-on-demand services, which handle production and shipping directly to you. Here’s what you need to know:

Processing and Shipping Times

• Processing Time: Orders typically take 2-7 business days to be produced and shipped. The processing time may vary based on the product type and demand.

• Shipping Time: Standard shipping times are usually 3-10 business days within the United States. International shipping times may vary based on the destination.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the items in your cart. We strive to offer competitive rates.

Address Requirements

• Latin Characters: All shipping addresses must be exclusively in Latin characters.

• Address Accuracy: It is the customer’s responsibility to provide an accurate shipping address, as Printify does not provide address validation services.

PO Box Deliveries

• Delivery to a PO Box is advised only for destinations within the United States. For other countries, delivery to a PO Box is at the customer's own risk.

• The largest available PO Box size is 12" x 22.5". Customers should ensure that their ordered product will fit.

• Express Delivery is not available for PO Box addresses. Orders with a PO Box entered for Express Delivery will be processed as standard orders.

• Proper formatting is required for PO Box addresses. For example:

  • First Name: John

  • Last Name: Smith

  • Address 1: PO Box 1776

  • Zip Code: 28034

  • City: Dallas

  • Country: United States

Shipping to Germany

• Home Delivery Requirements: The following must be provided for successful delivery:

  • Recipient’s name

  • Street address and house number

  • Apartment number (if applicable)

  • Zip code

  • Country

• Parcel Lockers (Packstation): Only available for deliveries within Germany. The recipient must activate their Deutsche Post/DHL account and provide their postal number in the address format:

  • First Name: John Smith

  • Last Name: 1234567890 (postal number)

  • Address 1: Packstation 104

  • Zip Code: 46282

  • City: Dorsten

  • Country: Germany

Shipping to Brazil

• The recipient’s CPF (Cadastro de Pessoas Físicas) tax number is mandatory on the shipping label. When creating an order, add the CPF number in the “Address 2” line in the format XXX.XXX.XXX-XX, and include the recipient’s phone number.

Shipping to Chile

• The recipient’s RUN (Rol Único Nacional) or RUT (Rol Unico Tributario) tax number is required on the shipping label. Add the RUN/RUT in the “Address 2” line in the format XXX.XXX.XXX-X.

Order Tracking

• Once your order has shipped, you will receive an email with tracking information to monitor your order’s progress.